Consumer Health Data Privacy Notice

Gladskin Consumer Health Data Privacy Notice

This consumer health data privacy notice supplements the Privacy Policy of Micreos North America (Gladskin) (“Gladskin”, "we," "us," or "our") and applies to personal data defined as “consumer health data” subject to the Washington State My Health My Data Act (MHMDA). This notice describes the following:

The categories of consumer health data collected by Gladskin;
How we use the consumer health data;
With whom we share the consumer health data; and
How consumers can withdraw consent from future collection or sharing of their health data.

Categories of consumer health data collected

Gladskin sells personal care products. Gladskin collects personal preferences including product preferences, online preferences, and interests. It is possible to make inferences about our website visitors and customers based on their browsing and purchasing history on our website. We may learn about our website visitors’ and customers’ health if they take our quiz, which helps us recommend products based on the quiz-taker’s conditions. We may learn health-related information if it is offered to us voluntarily when a user contacts us via email, phone or chat. We learn about health-related preferences based on online behavioral advertising collected with tracking technologies. Please see our Privacy Policy for more information about our use of tracking technologies.

How we use the consumer health data

We use the health data we collect to recommend products that would be of interest to you and to deliver advertising that may be more meaningful to you based on your interests or consistent with browsing and purchasing history.

We may use the data on an anonymized and de-identified basis for legitimate business purposes, including for analysis, scholarship, monetization, research and development.

With whom we share the consumer health data

We may share or disclose your personal information as follows:

Our affiliates. In order to provide our services to you, we may share information with our affiliates, including our parent company, METCH.
Sale or Acquisition. Your information may be transferred to another company in connection with a merger or in the event that our business is acquired in whole or part by another company.
Third Parties Providing Services on Our Behalf. We may share information with our service providers, such as our technology providers and chat feature provider, who perform services and functions on our behalf to support our interactions with you. These service providers may assist with technical operation of our website, provide analytics, process orders, transactions and payments, or provide customer service. We may also share non-identifying information, such as aggregate statistics or usage information, with third parties.
Your Consent to Have Your Personal Information Shared. In connection with your use of our website, you may be asked to opt-in to receive informational or marketing offers, or to otherwise consent to the sharing of your information with a third party, including social networking sites such as Facebook, Instagram, or Twitter. If you agree to have your personal information shared with a third party, your personal information will be disclosed to the third party and will be subject to the privacy policy and business practices of that third party.
Legal Disclosure. We may transfer and disclose information, including your personal information and usage information and device identifier, (including IP address), to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our agreements, terms of use, or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, or the public.
Using Chat Features. Our website utilizes a chat feature to provide customer support. Use of the chat feature is completely voluntary. Chat sessions are recorded and used by both us and our chat service provider. We may now or in the future provide customer support via chatbox or email that utilizes artificial intelligence (AI) and natural language processing (NLP) to understand customer questions and automate responses to them, simulating human conversation. If you do not consent to these terms, please do not use the chat feature and contact us via email.

How consumers can withdraw consent from future collection or sharing of their health data

You have specific rights with respect to your consumer health data:

You have the right to know if we are collecting, using or disclosing your consumer health data, to access that data, and to receive a list of the affiliates and the categories of third parties with whom we have shared your information.
If we are processing your consumer health data with your consent, you have the right to withdraw that consent.
You have the right to request that we delete your consumer health data.

We will do our best to honor your requests subject to any legal and contractual obligations. We will not discriminate against you for exercising any of your rights.

To exercise your rights, you can contact us or otherwise communicate your request by emailing us at privacy@gladskin.com.

We will authenticate your request and process it as required by law. Please allow 45 days for a response. If we deny your request, you may appeal that denial by requesting a review of the decision via email to privacy@gladskin.com.